Customer Service Representative

  • Company: UTIROM INVEST SRL
  • Job Location: Lisbon - Portugal
  • Date: October 12, 2018 09:28
  • Employment Type: Any
  • Experience: Any
  • Job Functions:

    Customer Service

Job summary

We are seeking candidates for our customer service and sales positions that are energetic, outgoing, competitive and have great people skills. This position will initiate language translation & bitcoin trading online, purchasing bitcoin and support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Our team will teach you how to do the bitcoin trade which you will profit from it. Full training is provided in learning a online to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner.

Job description

Tasks and Responsibilities of a Customer Care Representative

Interact with customers daily to inform of client products and services
Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.
Ensure and provide quality service to external customers.
Answer all customer inquiries in a timely and professional manner.
Process orders and data entry with high level accuracy.
Take initiative and resolve and escalations or complaints.
Maintain a positive representation of the company and associated brands at all times.
Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
Job Requirements
Requirements of a Customer Care and Customer Support Representative:

Must have great attention to detail.
Must be a team player.
Previous customer service and sales experience is a plus.
Must have strong communications skills.
Must be organized.
Must be personable and comfortable interacting with customers daily.

 

Ideal for candidates interested in customer service, entry level, management, marketing, sales, People from all backgrounds seeking full time opportunities, sales, customer service, part time, manager, accounting, marketing, management, telecommunications, training, account executive, transportation, sales manager, telemarketing, customer service supervisor, field representative, field rep, agent, field agent, team player, spanish, bilingual, professional, communications, promotional sales, sales management, grads, graduates, college, direct marketing, customer support, direct sales, independent contractor, contractor, commission, service coordinator, no experience, field tech, technician, order processor, order processing, account manager, order entry, opportunity, opportunities, career, business professional, professionals, door to door, D2D, reps, agents, knocking, unlimited earning potential, potential, weekly pay, paid weekly, leader, leadership, turf, leads, bonus, bonuses, travel, option, options, traveling, high school seniors, students, flexible, flexibility, outgoing, motivated positions

 

Job qualifications

Our ideal candidates are college graduates or entry level professionals with customer service and sales experience that are looking for a career since this is an ENTRY LEVEL position.

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