Customer Service Representative

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  • Company: Bitpanda UK Limited
  • Job Location Portugal - Algarve
  • Date: May 23, 2024 07:45
  • Employment Type: permanent
  • Experience: junior
  • Job Functions: Administrative, Customer Service, Finance, General Business, Management, Marketing, Communication, Logistics
Job summary

A cryptocurrency trader is a specialist who uses cryptocurrencies to enhance investments. They research crypto market trends, use data analysis and trading metrics to identify market inefficiencies and opportunities, determine how to improve risk management techniques and develop.

We are seeking a Customer service Agent to join the trade operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related inquiries, account registration and account management related inquiries, inquiries, troubleshooting platform issues, maintain and improve crypto trading models and systems. Traders often work with other industry specialists to identify trading opportunities and assess market data and managing escalation and follow up of user inquiries.

Job description

Trading, provides world-class cryptocurrency trading and technology and has become one of the world’s leading liquidity providers, arming institutional and professional traders with innovative cryptocurrency solutions.
Overview
DV Chain is scaling up! We’re looking for a Proprietary Crypto Trader to develop and implement alpha-generating trading strategies within the Cryptocurrency markets. You will be joining a tight-knit, collaborative, and entrepreneurial team that is building solutions across the Crypto ecosystem.

 

Job Responsibilities
Trade cryptocurrency on multiple platforms.
Work with our research team and other traders on our crypto trading desk to identify new opportunities that will complement and enhance our current suite of strategies.
Demonstrate exceptional proficiency in managing risk while contributing to all other aspects of trading activities such as position management, reconciliation, research, and post trade analysis.
Develop and share a deep understanding of market-structure, fundamental trends, and regulatory considerations in the crypto markets.
 

Qualifications

Must be a computer literate

Must be able to use Apps on phone

Must be available for tutorials

Must be ready to learn, our experts will be available to teach you.

Job benefits

weekly bonus and compensations