Customer Support Trading Agent

Share this job
  • Company: Global Tree Capital
  • Job Location Portugal - Lisbon
  • Date: February 13, 2025 16:38
  • Employment Type: contract
  • Experience: medior
  • Job Functions: Customer Service, Finance, General Business, Legal, Purchasing, Sales, Strategy / Planning, Supply Chain, Training, Communication
Job summary

Global Tree Capital is a Leading Investment broker for cryptocurrency Investments, buying and selling Bitcoin, Ethereum, IOTA and more. Fast, secure and 24/7. Directly purchasing of cryptocurrency investments burdens investors with management of digital wallets and associated password keys, ‘lose your keys, lose your crypto’ or exchange custody risk. We take care of this for you with our Digital Asset Fund, an Australian domiciled wholesale unit trust, in which you can purchase units, the same way you access traditional investment assets. This simplifies your administration, auditing and taxation.

Are you someone with enthusiasm and belief in providing excellent customer service? either by trading cryptocurrency on platforms or being efficient in a customer service trade Agent If so, we are looking for people like you to join our frontline Customer Service Trade Club as a Customer Support Trade Agent. You will be the backbone of our business by supporting and being there for our customers. You will be the face and voice of Global Tree Capital Investment Inc, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction. You will join a team of passionate professionals whose goal is to provide a world-class service to our customers.

Job description

We are looking to hire a highly driven trader to buy and sell cryptocurrency on the company’s behalf. The trader’s responsibilities include trading on several platforms to ensure accurate delivery of trades. With experience or no experience we will train and assign a supervisor/operation manager for you to learn and grow, you move up to a trader role. In this role, you’re responsible for the trades in your organization, both buying and selling, you deal with clients and assess the strengths and weaknesses of a trade.
To be successful as a trader, you should have in-depth knowledge of cryptocurrency financial markets which you will be trained by our operational expert. A top-performing trader should be able to carry out trades in few days of training in respect of buying and selling cryptocurrencies.

Getting to high trading positions where you earn lots of money means going through the lower-level jobs that teach you the skills you need for the rest of your career. You could begin your career as a trading analyst. In this role, you conduct analysis into the markets, monitoring how it’s performing and making sure existing trades are performing in the way you wanted them to. You may help senior colleagues with their work, completing administrative tasks or other responsibilities which are important for the company or a trade but are time-consuming.


We are currently hiring a Cryptocurrency Customer Service Trading Agent. The ideal customer service trader must be proficient with all order entry functions and completion of process using purchase order requests from beginning to end. The trader should also be proficient with having knowledge of computer systems, or Phone Apps.

Confidence. This job requires you to be confident because you make very quick decisions on whether to buy or sell something which could have a big impact on your client happiness. Being confident and trusting your learning experience and the information you have helps you make decisions like this throughout your career.
Determination. Being a Cryptocurrency trader means working during the weeks. You should be determined to carry on with your work despite high stress levels and succeed despite a heavy workload.
Analytical skills. You need great analytical skills to be a trader. These skills help you analyse which are the safest options, which could be most lucrative. Communication and advice. You should have great communication skills to be a trader. In the role, you give your clients advice and communicate your professional opinion. Additionally, you report on the progress of your work to clients and colleagues. Having great communication skills, both verbally and in writing, is beneficial to this role so your clients feel involved in the project and understand the progress you’re making. Brush up on your communication skills, by completing training skills on Apps and web through your supervisor/operation manager for you to learn and grow.
 

Qualifications

Trader Responsibilities:
Accountancy Buying and selling on behalf of the company.
Provide world-class service to Global Tree customers, handling their requests in a timely and professional manner also building up long-term value for the company while increasing customer satisfaction. 
Evaluating trading algorithms/statistics.
Implementing effective trading strategies.
Working with quantitative researchers to improve trading strategies.
Recording and reporting each day’s profit and loss.
Regularly monitoring portfolios to ensure that they are guidelines
Keeping abreast with changes in the financial market.
Assisting the company to attract new clients by maintaining and enhancing marketing materials.

Trader Requirements:
The work is Hybrid remote/based with most opportunities work is unusual with or without years of experience.
The work is demanding and trading can be hectic. Managing large amounts of other people's money is not a career to be taken lightly.
Overseas travel is occasionally required and, depending on the client base is likely at least once a month for traders in sales.
Strong business acumen.
The ability to work well under stress.
A solid understanding of crytocurrency markets.
Excellent analytical skills.
The ability to work long hours in a fast-paced environment.
Keep up to date with changes in the market and any changes to policy that might impact your work.
 

Job benefits

You will earn a lot of money as a trader than a salary earner.
You often have great commission and compesation available to you.
You have the opportunity to start your own business when you have enough experience.

It’s can be a hard job and require concentration and stress management techniques.
If you lose a lot of money, the fault falls back on you which can have repercussions with the client and in your career.
Outside factors may impact how well you do at your job, for example, the economy.